Cultivate a Culture of Positivity & Empowerment

Monarch’s Focus on a Bank’s Culture & Collaboration

Monarch Performance Group partners with clients to create a climate for personal and organizational transformation. Founded in 2002, we provide customized performance improvement solutions to organizations throughout the United States. We have deep experience in the financial services industry, and are also equipped to improve employee performance across diverse business landscapes. The Monarch Performance Group approach is highly specialized to address your unique needs, and emphasizes a partnership founded on trust, collaboration, and support. We can help you with designing, implementing, and sustaining the right employee performance, process solutions, bank culture, collaboration, culture.

Process Overview

Beginning with a thorough assessment, we identify the current status of an organization’s culture, as well as gaps between existing employee behaviors and optimal performance. Based upon these results, customized solutions are developed which lead to group training designed to align employees with a consistent pattern of desired behaviors. Systems and tools are put into place to measure performance improvement initiatives, and ongoing coaching allows for retooling of training to meet changing needs.

While the majority of our clients are in the banking sector, Monarch Performance Group has had equal success in other industries as well. If you would like to see a full client list, please contact us.

With Monarch Performance Group, we get to the core of our executive team’s leadership issues. Our eyes are opened and we are challenged to develop new techniques that better accomplish our strategic initiatives.

Steven Stapp President/CEO, Unitus Credit Union

Teri Bosley is a master of simulating and debriefing sales and coaching conversations during practice, which challenges teammates to assess their own performance differently. I’ve never seen a facilitator more adept…

Anne Stoneham Executive Vice President for First Bank

MPG is extremely flexible in how they deliver classroom, webinar and onsite programs that our managers have utilized. We’re especially pleased that MPG is always available when we need them with multi-channel support.

Mike Sims Executive Vice President for State Bank & Trust Company

You have been instrumental in helping me grow as a person, which has helped guide me to where I am today.

T.I.

Enjoyed the opportunity to learn and then practice with other colleagues. Most importantly, I learned, coaching without a commitment is just a nice conversation.

M.T.

Thank you so much. I appreciate the specific feedback and advice on helping a valuable banker be the best he can be, while at the same time working to get to the next level. I can’t tell you how much your coaching has helped me in every aspect of my life, not just my career. I’m certain my peers would say the same you are the best!

H.G

With Monarch Performance Group, we get to the core of our executive team’s leadership issues. Our eyes are opened and we are challenged to develop new techniques that better accomplish our strategic initiatives.

Steven Stapp President/CEO, Unitus Credit Union

Teri Bosley is a master of simulating and debriefing sales and coaching conversations during practice, which challenges teammates to assess their own performance differently. I’ve never seen a facilitator more adept…

Anne Stoneham Executive Vice President for First Bank

MPG is extremely flexible in how they deliver classroom, webinar and onsite programs that our managers have utilized. We’re especially pleased that MPG is always available when we need them with multi-channel support.

Mike Sims Executive Vice President for State Bank & Trust Company

You have been instrumental in helping me grow as a person, which has helped guide me to where I am today.

T.I.

Enjoyed the opportunity to learn and then practice with other colleagues. Most importantly, I learned, coaching without a commitment is just a nice conversation.

M.T.

Thank you so much. I appreciate the specific feedback and advice on helping a valuable banker be the best he can be, while at the same time working to get to the next level. I can’t tell you how much your coaching has helped me in every aspect of my life, not just my career. I’m certain my peers would say the same you are the best!

H.G
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