Cultivate a Culture of Positivity & Empowerment

Monarch’s Focus on a Bank’s Culture & Collaboration

Monarch Performance Group partners with clients to create a climate for personal and organizational transformation. Founded in 2002, we provide customized performance improvement solutions to organizations throughout the United States. We have deep experience in the financial services industry, and are also equipped to improve employee performance across diverse business landscapes. The Monarch Performance Group approach is highly specialized to address your unique needs, and emphasizes a partnership founded on trust, collaboration, and support. We can help you with designing, implementing, and sustaining the right employee performance, process solutions, bank culture, collaboration, culture.

Process Overview

Beginning with a thorough assessment, we identify the current status of an organization’s culture, as well as gaps between existing employee behaviors and optimal performance. Based upon these results, customized solutions are developed which lead to group training designed to align employees with a consistent pattern of desired behaviors. Systems and tools are put into place to measure performance improvement initiatives, and ongoing coaching allows for retooling of training to meet changing needs.

While the majority of our clients are in the banking sector, Monarch Performance Group has had equal success in other industries as well. If you would like to see a full client list, please contact us.

Thank you. I owe a lot of my success to you, as I use the lessons learned in your classes in all aspects of my life. They have truly made an impact on my leadership and ability to impact others.

MC

I have worked with many vendors; however, I never experienced another partnership like the one I had with Teri. Her personal commitment to the client and ability to customize content is not found in many companies today.

Linda McDermid Retired, SVP Retail Banking

Grateful, I appreciate the value and effectiveness of the communication workshop; I made significant progress in managing my fear of public speaking. The part I liked most was the safe place with workshop became to practice speaking, when their was significant anxiety at the start of the workshop.

L.O

Coaching initiative has greatly improved my coaching skill-sets and my confidence to coach forward to desired performance.

M.C.

We have improved scores across the board from our employee survey. Areas of improvement include; communication, dealing with conflict and management practices – just to name a few. Next Level Leadership Communication and Coaching initiatives are making a difference

Gayle Evans Unitus, MS, SPHR/ SVP, Chief Human Resources Officer

Thank you! It has been a wonderful experience working with you. I know everyone feels the same way for that matter! You were able to coach up or out! You identified so many things our leaders need to continue to work on, pushed our new advisor out of his comfort zone and the true value was identifying that our manager is just done. We could stand on our heads each day and there is no pulling her back or changing that path. So, in my humble opinion, the coaching out was far more beneficial than all the other coaching put together. We have tended to ignore it and hope she wakes up to smell the coffee burning, instead of addressing it full on! You gave me the words, questions, guidance, and confidence to have that conversation with her in the past, this situation might have been turned into a tension filled atmosphere. I cannot be more grateful.

P.R

Thank you. I owe a lot of my success to you, as I use the lessons learned in your classes in all aspects of my life. They have truly made an impact on my leadership and ability to impact others.

MC

I have worked with many vendors; however, I never experienced another partnership like the one I had with Teri. Her personal commitment to the client and ability to customize content is not found in many companies today.

Linda McDermid Retired, SVP Retail Banking

Grateful, I appreciate the value and effectiveness of the communication workshop; I made significant progress in managing my fear of public speaking. The part I liked most was the safe place with workshop became to practice speaking, when their was significant anxiety at the start of the workshop.

L.O

Coaching initiative has greatly improved my coaching skill-sets and my confidence to coach forward to desired performance.

M.C.

We have improved scores across the board from our employee survey. Areas of improvement include; communication, dealing with conflict and management practices – just to name a few. Next Level Leadership Communication and Coaching initiatives are making a difference

Gayle Evans Unitus, MS, SPHR/ SVP, Chief Human Resources Officer

Thank you! It has been a wonderful experience working with you. I know everyone feels the same way for that matter! You were able to coach up or out! You identified so many things our leaders need to continue to work on, pushed our new advisor out of his comfort zone and the true value was identifying that our manager is just done. We could stand on our heads each day and there is no pulling her back or changing that path. So, in my humble opinion, the coaching out was far more beneficial than all the other coaching put together. We have tended to ignore it and hope she wakes up to smell the coffee burning, instead of addressing it full on! You gave me the words, questions, guidance, and confidence to have that conversation with her in the past, this situation might have been turned into a tension filled atmosphere. I cannot be more grateful.

P.R
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