Teri Bosley & Joy McKnight

Meet the Monarch Team

Teri Bosley, President & Owner

Teri Bosley is the president and owner of Monarch Performance Group, LLC. Ms. Bosley has an extensive background in consulting, managing sales performance systems, and facilitating leadership, communication, sales, and business development initiatives. Her expertise in coaching individuals at all levels has benefited organizations throughout North America by helping them reach their performance potential and organizational objectives. Ms. Bosley’s expertise in performance-based solutions includes working with executives to redefine their cultures and make them more market-focused. Her abilities to coach, energize, and develop effective communication skills in leaders have gained her accolades from clients in large and small organizations.

Prior to Monarch Performance Group, Ms. Bosley was a Vice President at Financial Training Resources (FTR), an international consulting firm. In addition, as a Regional Sales Manager, she successfully directed and managed the implementation of a sales performance system within a $12 billion financial institution.

Joy McKnight, Senior Vice President

Joy McKnight is the Senior Vice President of Monarch Performance Group, LLC. Ms. McKnight comes to Monarch with an impressive 34-year background in banking—most recently as the VP of Sales & Marketing with Fidelity Bank, where she earned a reputation for exponentially increasing treasury services sales, deposit growth year over year, and customer satisfaction scores. Ms. McKnight is an expert in marketing, business process reengineering, customer management and engagement, and the cultivation of strategic business partnerships. She brings to Monarch her ability to recognize and capitalize on market trends and assume bottom-line accountability for intelligent business and operational forecasting, planning, and implementation. A persuasive communicator and master facilitator, Ms. McKnight also has years of experience in employee and client-partner development and training.

This is Ms. McKnight’s second stint with Monarch Performance Group, having served as VP from 2002 to 2010. Her additional work history includes strategic roles in sales, marketing, and client relations with 1st State Bank, Colonial Bank, Financial Selling Solutions, and SouthTrust Bank.

Coaching initiative has greatly improved my coaching skill-sets and my confidence to coach
forward to desired performance.

M.C

The quality of the learning was top notch! | really enjoyed the self-discovery and the ability to work on
my communication in a safe place.

M.S

Thank you! It has been a wonderful experience working with you. I know everyone feels the same way for that matter! You were able to coach up or out! You identified so many things our leaders need to continue to work on, pushed our new advisor out of his comfort zone and the true value was identifying that our manager is just done. We could stand on our heads each day and there is no pulling her back or changing that path. So, in my humble opinion, the coaching out was far more beneficial than all the other coaching put together. We have tended to ignore it and hope she wakes up to smell the coffee burning, instead of addressing it full on! You gave me the words, questions, guidance, and confidence to have that conversation with her in the past, this situation might have been turned into a tension filled atmosphere. I cannot be more grateful.

P.R.

I have worked with many vendors; however, I never experienced another partnership like the one I had with Teri. Her personal commitment to the client and ability to customize content is not found in many companies today.

Linda McDermid Retired, SVP Retail Banking

You have been instrumental in helping me grow as a person, which has helped guide me to where I am today.

T.I

Grateful, I appreciate the value and effectiveness of the communication workshop; I made significant progress in managing my fear of public speaking. The part I liked most was the safe place with workshop became to practice speaking, when their was significant anxiety at the start of the workshop.

L.O