Master the Art of Successful Referral & Sales Conversations

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Experience the Transformative Power of Professional Bank Sales Training

Bank Sales Training & Referral Training

Mastering the art of successful referral and sales conversations is critical to providing exceptional service and generating high volume sales results. Monarch Performance Group will work with your organization to understand the desired customer experience and build a comprehensive process to support these behaviors.

Grateful, I appreciate the value and effectiveness of the communication workshop; I made significant progress in managing my fear of public speaking. The part I liked most was the safe place with workshop became to practice speaking, when their was significant anxiety at the start of the workshop.

L.O

Enjoyed the opportunity to learn and then practice with other colleagues. Most importantly, I learned, coaching without a commitment is just a nice conversation.

M.T.

We have improved scores across the board from our employee survey. Areas of improvement include; communication, dealing with conflict and management practices – just to name a few. Next Level Leadership Communication and Coaching initiatives are making a difference!

Gayle Evans Chief Human Resources Officer

Coaching initiative has greatly improved my coaching skill-sets and my confidence to coach forward to desired performance.

M.C.

I have worked with many vendors; however, I never experienced another partnership like the one I had with Teri. Her personal commitment to the client and ability to customize content is not found in many companies today.

Linda McDermid Retired, SVP Retail Banking

MPG is extremely flexible in how they deliver classroom, webinar and onsite programs that our managers have utilized. We’re especially pleased that MPG is always available when we need them with multi-channel support.

Mike Sims Executive Vice President for State Bank & Trust Company

Grateful, I appreciate the value and effectiveness of the communication workshop; I made significant progress in managing my fear of public speaking. The part I liked most was the safe place with workshop became to practice speaking, when their was significant anxiety at the start of the workshop.

L.O

Enjoyed the opportunity to learn and then practice with other colleagues. Most importantly, I learned, coaching without a commitment is just a nice conversation.

M.T.

We have improved scores across the board from our employee survey. Areas of improvement include; communication, dealing with conflict and management practices – just to name a few. Next Level Leadership Communication and Coaching initiatives are making a difference!

Gayle Evans Chief Human Resources Officer

Coaching initiative has greatly improved my coaching skill-sets and my confidence to coach forward to desired performance.

M.C.

I have worked with many vendors; however, I never experienced another partnership like the one I had with Teri. Her personal commitment to the client and ability to customize content is not found in many companies today.

Linda McDermid Retired, SVP Retail Banking

MPG is extremely flexible in how they deliver classroom, webinar and onsite programs that our managers have utilized. We’re especially pleased that MPG is always available when we need them with multi-channel support.

Mike Sims Executive Vice President for State Bank & Trust Company
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