Bank Performance Training & Coaching for Real Results

Thank you. I owe a lot of my success to you, as I use the lessons learned in your classes in all aspects of my life. They have truly made an impact on my leadership and ability to impact others.

You have been instrumental in helping me grow as a person, which has helped guide me to where I am today.

Thank you so much. I appreciate the specific feedback and advice on helping a valuable banker be the best he can be, while at the same time working to get to the next level. I can’t tell you how much your coaching has helped me in every aspect of my life, not just my career. I’m certain my peers would say the same you are the best!

Thank you! It has been a wonderful experience working with you. I know everyone feels the same way for that matter! You were able to coach up or out! You identified so many things our leaders need to continue to work on, pushed our new advisor out of his comfort zone and the true value was identifying that our manager is just done. We could stand on our heads each day and there is no pulling her back or changing that path. So, in my humble opinion, the coaching out was far more beneficial than all the other coaching put together. We have tended to ignore it and hope she wakes up to smell the coffee burning, instead of addressing it full on! You gave me the words, questions, guidance, and confidence to have that conversation with her in the past, this situation might have been turned into a tension filled atmosphere. I cannot be more grateful.

Grateful, I appreciate the value and effectiveness of the communication workshop; I made significant progress in managing my fear of public speaking. The part I liked most was the safe place with workshop became to practice speaking, when their was significant anxiety at the start of the workshop.

Coaching initiative has greatly improved my coaching skill-sets and my confidence to coach
forward to desired performance.

Enjoyed the opportunity to learn and then practice with other colleagues. Most importantly,
I learned, coaching without a commitment is just a nice conversation.

The quality of the learning was top notch! | really enjoyed the self-discovery and the ability to work on
my communication in a safe place.

Great workshop! It was very interactive and the practice sessions really pushed us out of our comfort
zones, Which will definitely help us in the future. | have a lot of good takeaways to put into place.

We have improved scores across the board from our employee survey. Areas of improvement include; communication, dealing with conflict and management practices – just to name a few. Next Level Leadership Communication and Coaching initiatives are making a difference

For the past 15 years, I have been working with Teri Bosley to assist my organizations with transformative leadership. This process has moved us from a traditional command and control leadership to a collaborative leadership. Monarch Performance Group developed my team’s communication, coaching, and leadership skills, to achieve high performance results, that have exceeded peer organizations. Teri gets to the core of our team’s leadership issues, opens our eyes and challenges us to develop new techniques that better accomplish our strategic initiatives. This allows us to achieve goals that would not have been possible without a partnership with Monarch Performance Group.

For more than 15 years, Monarch Performance Group has been a partner I have trusted to work with our organizational leaders, connecting strategic priorities with actual on-the-ground execution. Teri Bosley works closely with us to understand our culture and processes, as well as our performance gaps. This understanding enables her to create solutions that build awareness and improve the execution of our leaders and associates. Teri is a master of simulating and debriefing sales and coaching conversations during practice, which challenges associates to think and assess their own performance differently. I’ve never seen a facilitator more adept at participating in and dissecting a sales conversation simultaneously….which is what makes this practice a significant part of the learning process. It enables associates to quickly shift their performance to the next level!

Monarch Performance Group has been a valuable partner with hands-on coaching instruction for our Retail, Commercial, Treasury and Credit Services teams. They really understand our environment and our strategic goals. MPG is extremely flexible in how they deliver classroom, webinar and onsite programs that our managers have utilized. We’re especially pleased that MPG is always available when we need them with ongoing multi-channel support.

Teri Bosley has been certified to deliver training and consulting on the Color Code concepts. At Hartman Communications, we highly recommend her as a world-class consultant and trainer.

The Color Code is a motive-based psychological profiling method that addresses “why people do what they do.” The Color Code is also the only motive-based profiling system on the market. Teri’s ability to deliver these concepts accurately to a variety of individuals in different industries is outstanding. Participants from her classes have seen dramatic changes in their abilities to know themselves, relate to others, and work more efficiently within a team.

Teri lends her unique knowledge and experience to many businesses in creating more effective processes and human dynamics. Her ability to see the big picture and yet articulate the necessary details in a logical fashion is remarkable.

Coaching initiative has greatly improved my coaching skill-sets and my confidence to coach forward to desired performance.

Enjoyed the opportunity to learn and then practice with other colleagues. Most importantly, I learned, coaching without a commitment is just a nice conversation.

We have improved scores across the board from our employee survey. Areas of improvement include; communication, dealing with conflict and management practices – just to name a few. Next Level Leadership Communication and Coaching initiatives are making a difference!

Working with Teri Bosley of Monarch Performance Group has been an exceptional experience. During my career in the financial services industry, I have worked with many vendors; however, I never experienced another partnership like the one I had with Teri. Her personal one-on-one commitment to the client and ability to customize content is not found in many companies today.

My first time working with Monarch, Teri helped us create and implement a sales and service culture for a regional bank where I was a regional manager. After watching our sales associates embrace the idea that service is the key to sales, they were no longer apprehensive to selling. We  then rolled out a mystery-shop program to validate our success.

Along this journey we realized that our associates needed reinforcement and support if we wanted to see them achieve at a higher level and help others get to that next level. Teri worked with us to develop a coaching process, starting with the senior management team and moving through all levels of our company. I was so impressed with the benefits I received from the coaching process that I recommended Teri to another financial institution, and they are now going into their second year working with Monarch. Feedback is a gift and if done properly, it helps one discover what they can do to be more successful, which in turn makes a company more successful. Monarch provides an absolutely exceptional partnership that leads you in this direction.

Grateful, I appreciate the value and effectiveness of the communication workshop; I made significant progress in managing my fear of public speaking. The part I liked most was the safe place with workshop became to practice speaking, when their was significant anxiety at the start of the workshop.

Thank you! It has been a wonderful experience working with you. I know everyone feels the same way for that matter! You were able to coach up or out! You identified so many things our leaders need to continue to work on, pushed our new advisor out of his comfort zone and the true value was identifying that our manager is just done. We could stand on our heads each day and there is no pulling her back or changing that path. So, in my humble opinion, the coaching out was far more beneficial than all the other coaching put together. We have tended to ignore it and hope she wakes up to smell the coffee burning, instead of addressing it full on! You gave me the words, questions, guidance, and confidence to have that conversation with her in the past, this situation might have been turned into a tension filled atmosphere. I cannot be more grateful.

Thank you so much. I appreciate the specific feedback and advice on helping a valuable banker be the best he can be, while at the same time working to get to the next level. I can’t tell you how much your coaching has helped me in every aspect of my life, not just my career.  I’m certain my peers would say the same you are the best!

You have been instrumental in helping me grow as a person, which has helped guide me to where I am today.

Thank you. I owe a lot of my success to you, as I use the lessons learned in your classes in all aspects of my life. They have truly made an impact on my leadership and ability to impact others.