Banking Consulting to Drive Success

Assessment

The Business Assessment

Why is a Business Assessment Integral to Your Success? 

Our business assessment process identifies the gaps between current behaviors and desired performance behaviors, serving as a foundational tool to move your organization forward. This process ensures that the solutions we design for you meet the unique needs of your business, its stakeholders and your employees.

During this first phase, Monarch Performance Group will review your business strategy, management processes, workflows and support systems. We will define the current performance of each targeted employee workgroup and identify the steps required to align performance with your business goals.

The business assessment process is designed to:

  • Increase understanding of existing organizational needs/gaps including processes, people skills, managerial/leadership, and/or cultural nuances impacting overall effectiveness.
  • Identify key behaviors and activities needed to drive production, reduce ambiguity, and generate revenue growth
  • Define targets for optimal performance improvement

Customized Solutions

Empowering Businesses with Customized Solutions

Leveraging Collective Intelligence for Tailored Business Strategies

Our comprehensive solutions bridge the gap between where you are and where you want to be. After we have learned more about your current gaps through the assessment process, the roadmap can be created. We build solutions, train your people and consult with you. By measuring what is working and making tweaks along the way, we ensure you have a sustainable plan for success.

You won’t find a cookie-cutter approach here because Monarch Performance Group believes in the value of customization. Every organization’s culture is unique and the solutions to help you reach your goal will be as well.

During this phase, Monarch Performance Group provides:

  • Customized solutions targeted specifically to your organizational needs
  • Action items designed to address your unique employee performance gaps
  • Coaching to ensure solutions are sustainable

Training / Consulting

Metamorphosis Consulting as the Catalyst to Your Success

Experience Unprecedented Growth with our Expert Coaching

At Monarch Performance Group we deliver training from the executive suite to the front lines. Our customized approach ensures each participant receives engaging delivery, in-depth discussions, and practice implementing the skill-sets and concepts discussed in every training session.

Our training is never a one-off event. Monarch Performance Group is not a training company; we are a performance improvement company that offers training as a part of the greater process. Instead of delivering training sessions and leaving, we come back to measure results, providing accountability for all team members and ensuring the investment is paying off.

We understand that effective training must go beyond the classroom; therefore, tools are created to aid participants in implementing skill-sets in their respective areas of influence.

During this phase, Monarch Performance Group provides:

  • Engaging and interactive training environments built upon adult learning principles that ensure each participant increases knowledge, behavioral skill-sets, and understands how their role impacts the organizational success
  • Behavior-based training coupled with practice
  • Objective recommendations for infrastructure and process change to create more efficiency and effectiveness

Measure Results

Embrace Results-Driven Leadership

Monarch Performance Group partners with you through onsite implementation, ensuring all training is implemented well and producing desired results. On-the-job evaluation is an ongoing part of our measurement process. Frequent updates gauge the success of all performance improvement initiatives.

A system to celebrate successes and recognize employees who have made significant contributions toward meeting your organization’s goals is included. The updates also identify areas that need focus for continued improvement.

Measuring results helps your organization grow by:

  • Indicating how classroom training translates into on the job application
  • Showing areas for continued improvement/coaching emphasis
  • Ensuring that processes put into place are working to the best advantage of the organization

Ongoing Coaching

The Benefits of Ongoing Coaching with Monarch Performance Group

Ongoing coaching is the most powerful part of Monarch Performance Group’s unique process. Utilized for senior managers and key employees, this one-on-one coaching can dramatically improve bottom line results over time.

The objective of coaching sessions is to help management sustain the behavioral changes that have resulted from training and retooling. The focus of the sessions is on ensuring that the tools created for change are being utilized correctly, that managers are concentrating on business behaviors and skills identified as most important, and that a collaborative environment is reinforced. Ensuring you get a strong ROI on the dollars you’ve invested is our priority.

Ongoing coaching consistently results in:

  • Sustainability and efficiency of new processes/behaviors
  • Improved productivity
  • Increased employee retention
  • Increased effectiveness
  • 1 Assessment

    Assessment

    The Business Assessment

    Why is a Business Assessment Integral to Your Success? 

    Our business assessment process identifies the gaps between current behaviors and desired performance behaviors, serving as a foundational tool to move your organization forward. This process ensures that the solutions we design for you meet the unique needs of your business, its stakeholders and your employees.

    During this first phase, Monarch Performance Group will review your business strategy, management processes, workflows and support systems. We will define the current performance of each targeted employee workgroup and identify the steps required to align performance with your business goals.

    The business assessment process is designed to:

    • Increase understanding of existing organizational needs/gaps including processes, people skills, managerial/leadership, and/or cultural nuances impacting overall effectiveness.
    • Identify key behaviors and activities needed to drive production, reduce ambiguity, and generate revenue growth
    • Define targets for optimal performance improvement
  • 2 Customized Solutions

    Customized Solutions

    Empowering Businesses with Customized Solutions

    Leveraging Collective Intelligence for Tailored Business Strategies

    Our comprehensive solutions bridge the gap between where you are and where you want to be. After we have learned more about your current gaps through the assessment process, the roadmap can be created. We build solutions, train your people and consult with you. By measuring what is working and making tweaks along the way, we ensure you have a sustainable plan for success.

    You won’t find a cookie-cutter approach here because Monarch Performance Group believes in the value of customization. Every organization’s culture is unique and the solutions to help you reach your goal will be as well.

    During this phase, Monarch Performance Group provides:

    • Customized solutions targeted specifically to your organizational needs
    • Action items designed to address your unique employee performance gaps
    • Coaching to ensure solutions are sustainable
  • 3 Training / Consulting

    Training / Consulting

    Metamorphosis Consulting as the Catalyst to Your Success

    Experience Unprecedented Growth with our Expert Coaching

    At Monarch Performance Group we deliver training from the executive suite to the front lines. Our customized approach ensures each participant receives engaging delivery, in-depth discussions, and practice implementing the skill-sets and concepts discussed in every training session.

    Our training is never a one-off event. Monarch Performance Group is not a training company; we are a performance improvement company that offers training as a part of the greater process. Instead of delivering training sessions and leaving, we come back to measure results, providing accountability for all team members and ensuring the investment is paying off.

    We understand that effective training must go beyond the classroom; therefore, tools are created to aid participants in implementing skill-sets in their respective areas of influence.

    During this phase, Monarch Performance Group provides:

    • Engaging and interactive training environments built upon adult learning principles that ensure each participant increases knowledge, behavioral skill-sets, and understands how their role impacts the organizational success
    • Behavior-based training coupled with practice
    • Objective recommendations for infrastructure and process change to create more efficiency and effectiveness
  • 4 Measure Results

    Measure Results

    Embrace Results-Driven Leadership

    Monarch Performance Group partners with you through onsite implementation, ensuring all training is implemented well and producing desired results. On-the-job evaluation is an ongoing part of our measurement process. Frequent updates gauge the success of all performance improvement initiatives.

    A system to celebrate successes and recognize employees who have made significant contributions toward meeting your organization’s goals is included. The updates also identify areas that need focus for continued improvement.

    Measuring results helps your organization grow by:

    • Indicating how classroom training translates into on the job application
    • Showing areas for continued improvement/coaching emphasis
    • Ensuring that processes put into place are working to the best advantage of the organization
  • 5 Ongoing Coaching

    Ongoing Coaching

    The Benefits of Ongoing Coaching with Monarch Performance Group

    Ongoing coaching is the most powerful part of Monarch Performance Group’s unique process. Utilized for senior managers and key employees, this one-on-one coaching can dramatically improve bottom line results over time.

    The objective of coaching sessions is to help management sustain the behavioral changes that have resulted from training and retooling. The focus of the sessions is on ensuring that the tools created for change are being utilized correctly, that managers are concentrating on business behaviors and skills identified as most important, and that a collaborative environment is reinforced. Ensuring you get a strong ROI on the dollars you’ve invested is our priority.

    Ongoing coaching consistently results in:

    • Sustainability and efficiency of new processes/behaviors
    • Improved productivity
    • Increased employee retention
    • Increased effectiveness

Thank you so much. I appreciate the specific feedback and advice on helping a valuable banker be the best he can be, while at the same time working to get to the next level. I can’t tell you how much your coaching has helped me in every aspect of my life, not just my career. I’m certain my peers would say the same you are the best!

H.G

Thank you so much. I appreciate the specific feedback and advice on helping a valuable banker be the best he can be, while at the same time working to get to the next level. I can’t tell you how much your coaching has helped me in every aspect of my life, not just my career. I’m certain my peers would say the same you are the best!

H.G.

I have worked with many vendors; however, I never experienced another partnership like the one I had with Teri. Her personal commitment to the client and ability to customize content is not found in many companies today.

Linda McDermid Retired, SVP Retail Banking

Great workshop! It was very interactive and the practice sessions really pushed us out of our comfort
zones, Which will definitely help us in the future. | have a lot of good takeaways to put into place.

A.S

Coaching initiative has greatly improved my coaching skill-sets and my confidence to coach forward to desired performance.

M.C.

Grateful, I appreciate the value and effectiveness of the communication workshop; I made significant progress in managing my fear of public speaking. The part I liked most was the safe place with workshop became to practice speaking, when their was significant anxiety at the start of the workshop.

L.O

Thank you so much. I appreciate the specific feedback and advice on helping a valuable banker be the best he can be, while at the same time working to get to the next level. I can’t tell you how much your coaching has helped me in every aspect of my life, not just my career. I’m certain my peers would say the same you are the best!

H.G

Thank you so much. I appreciate the specific feedback and advice on helping a valuable banker be the best he can be, while at the same time working to get to the next level. I can’t tell you how much your coaching has helped me in every aspect of my life, not just my career. I’m certain my peers would say the same you are the best!

H.G.

I have worked with many vendors; however, I never experienced another partnership like the one I had with Teri. Her personal commitment to the client and ability to customize content is not found in many companies today.

Linda McDermid Retired, SVP Retail Banking

Great workshop! It was very interactive and the practice sessions really pushed us out of our comfort
zones, Which will definitely help us in the future. | have a lot of good takeaways to put into place.

A.S

Coaching initiative has greatly improved my coaching skill-sets and my confidence to coach forward to desired performance.

M.C.

Grateful, I appreciate the value and effectiveness of the communication workshop; I made significant progress in managing my fear of public speaking. The part I liked most was the safe place with workshop became to practice speaking, when their was significant anxiety at the start of the workshop.

L.O
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